Browse Our Level 4 Apprenticeship Courses

The key to career progress has not changed. You must excel first in your job role so that you can move onto adding even more value in your organisation. The apprenticeship format ensures all your achievements and wins are celebrated and recognised, but it is up to you to make them happen. You should always actively seek out what results are expected from you at work and deliver them. You can read more in our guide on how to build a strong work ethic.

As an apprentice, you receive an increased amount of support with your career aims from Commun-IT, the training provider. You can speak to us about your goals, you can raise concerns, you can ask for assistance and guidance and most importantly, you can learn how to overcome any obstacle in the workplace or in your personal life. A job with no setbacks is a great place to be.

For your off-the-job training with your training provider, you will be assigned to a trainer for your course. They will sometimes train you in a group class and sometimes directly. They can also observe you at work and attend meetings with your employer. They will also receive support from other staff at Commun-IT to help you. Specialist modules in your training might be delivered by a different trainer too.

For your on-the-job training, you can ask your workplace to provide a mentor for you. This does not have to be your manager. A mentor can support and guide you. However, your manager may also perform this duty. Your employer may make other training arrangements for you that are necessary for your role such as First Aid.

The job role must be valid for the qualification and suggested job roles are listed in our course descriptions for each of our courses.

You must be in a job to do an apprenticeship, therefore if your current role is eligible for the qualification (job description, contracted hours etc.), you might be able to ask your employer to sign you up as an apprentice in their organisation. This would mean that 20% of your working hours would be dedicated to training and not working on the job. You can request assistance from Commun-IT if you need to have this discussion with your employer.

For a Commun-IT apprenticeship, your work hours per week should be 31 or higher. If the job is not relevant to the Qualification Standard, you must find a job that is. You can check our vacancies here, and/or have us contact you if a suitable vacancy arises by filling in this form.

You are not prevented from having another job separate from your apprenticeship job. If you wish to undertake an additional job such that you can pursue an apprenticeship qualification, you can do so. However, if you are not performing your job properly as a apprentice, or you are lacking in your training, both the training provider and the employer have a right to end your apprenticeship.

Apprenticeships are available to anyone aged 16 and above. The purpose of an apprenticeship is training, therefore its suitability is based on training needs, not age.

People of all ages including 50+ undertake training for their current or new job role. There are particular benefits in the apprenticeship format, which make it one of the most attractive choices for career progression and education. Read more in our comparison of apprenticeships to other types of education and training.

This is set out in an agreement with your employer. Training can be weekly, monthly, block release or a mixture. You must spend 20% of your time on training activities, some of which is direct contact with your trainer and attendance is required.

You can read about time management for apprentices here.

Apprenticeship Standards may have knowledge exams. In those cases, you receive a certificate per exam and they are normally booked in after your studies for the respective exam are complete.

The application of your knowledge and skills is primarily recorded by your work output from assignments that your trainer sets, and your tasks in the workplace. There is typically a desired format in which you should present your work, which collectively is called your portfolio. It should contain evidence of you having covered every aspect of your apprenticeship standard.

It can be difficult to prove your behaviour standards yourself, therefore your trainer and your employer will observe you, write witness statements, references and perhaps other documents to give your Assessor evidence of these things.

Finally, the Assessor will observe you at work and also interview you.

In some courses, a synoptic project is required. This is a project that you are given to complete under exam conditions, but it is ‘open book’. You are able to look at your previous work and use the internet. 

The assessment comes at the end of an apprenticeship and is called an End Point Assessment (EPA). Your employer must decide that you are ready for it before the training provider can enter you. If a portfolio is required, this must also be completed before you are entered or within a limited time frame afterwards (but before your final assessment).