An Infrastructure Technician provides support to internal and external stakeholders, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organization’s productivity.
A Software Development Technician typically works as part of a software development team, to build simple software components to be used by other members of the team as part of larger software development projects.
IT Solutions Technicians develop, implement, and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware, and applications).
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