Digital Skills Apprenticeships
Industry Specialist Trainers

0333 4444 227
hello@commun-it.org.uk

IT Technical Salesperson

IT Technical Salesperson

IT Technical Salesperson

IT Technical Salesperson

 

Course Aims

  • Employer – Develop great communication systems, improve customer experience, implement a fantastic data security strategy, take your projects to the next level and troubleshoot any routine tasks that are taking your time and wasting your money.

  • Apprentice – Develop a wide range of skills in the world of sales, namely, customer experience, communication with the team, prospects, and customers, the basis for corporate data security, problem-solving, project management, and so much more. It is said that is in times of crisis that the hustler mentality is what defines the new generation of winners.

  • The apprentice will have to learn all about the business in order to achieve this qualification and the Employer will benefit from a higher loyalty being developed amongst existing customers, thus increasing customer retention, recurrent sales, and customer lifetime value.

About This Course

The IT Technical Salesperson apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of an IT Technical Salesperson is to sell a company’s technical products and services. They need good knowledge and understanding of the portfolio of technologies that are available. They work to maintain good relationships with existing clients, gaining repeat business wherever possible from customers both internal and external, UK or internationally. They also approach potential customers with the aim of winning new business. They maintain a thorough understanding of existing technologies and those that are emerging.

The skills learned in this course are valuable to any organization and any person who has this qualification will be seen as an extremely high-value employee. These days having an IT Technical Salesperson on your team is indispensable as it can be the only reason your business is able to thrive in the current market conditions.

The challenge most small and local businesses face is that hiring a professional can be too expensive but outsourcing someone in the Philippines is not an option either as it may be like diving in murky waters. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t as nearly expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Improve internal and external communications systems

    Your apprentice will use a range of tools to communicate both independently and as part of a team.

  • Create a customer experience that breaths confidence

    Your apprenticeship will have the ability to deal with customers and clients during important sales operations whilst defining requirements with an emphasis on customer satisfaction and relationship management.

  • Data Security

    You can now rest assured that all your sales interactions will be effectively recorded, analyzed, and all data communicated at the appropriate level using your organization’s standard tools and processes.

  • Streamlined Problem solving

    Applies structured techniques to problem-solving, and analyses problems, and resolves issues across a variety of digital platforms.

  • Increase Your Sales Conversions

    Your apprentice will be apt to operate all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors.

  • Save Money On “Experts”

    Avoid paying a super high income to someone you are not sure will bring any tangible results, and hire instead someone you can build from the ground up and according to your company`s standards without the bad habits other “experienced professionals” bring with them.

Brochure for Junior Content Marketer

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  • Infrastructure Technician

    Level 3

    An Infrastructure Technician provides support to internal and external stakeholders, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organization’s productivity.

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  • Software Development Technician

    Level 3

    A Software Development Technician typically works as part of a software development team, to build simple software components to be used by other members of the team as part of larger software development projects.

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  • IT Solutions Technician

    Level 3

    IT Solutions Technicians develop, implement, and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware, and applications).

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Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

IT, Level 3, Sales

Software Tester

Software Tester

Software Tester

Software Tester

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to carry out tests to make sure computer software works as intended and is fit for purpose.

  • Learner – will be apt to exercise job roles such as Software Tester, Software Test Analyst.

About This Course

The Software Tester apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Software Tester is to ensure that software operates as intended.

Testers typically design and prepare test plans and conduct software testing as appropriate to ensure that software is fit for purpose.

They document and report the results of testing activities.

They have a good understanding of the software lifecycle and software development practices.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Avoid wasting money unnecessarily

    Having a faulty software can not only cost the price of fixing it as it can cost customers and users

  • Prevent Chaotic Corporate Emergencies

    Prevent bugs from causing you to missing data, lead to system blackouts and communication breakdowns by having a specialized team to ensure the software remains clean.

  • Inspire Customer Confidence

    Develop a software development QA to inquire customers about their experience when testing the program, and show your customers you genuinely want their software to perform to the highest standards.

  • Provide Great User And Customer Experience

    A fantastic user experience is most times the deal breaker and what undoubtedly retains a customer/user for longer.

  • Increase Your Profits

    If you have done your due diligence in regards to QA testing your product then it is fair to say you can increase the amount you charge for it as it distances you from your competition, giving you the chance to increase your profits.

  • Promotes Organization, Productivity, and Efficiency

    Having looked at all possible points of failure at the right time and place will avoid giving a bad image of your professionalism

Brochure for Junior Content Marketer

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Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Software Development

Cyber Security Technologist

Cyber Security Technologist

Cyber Intrusion Analyst

Course Aims

  • Employer – benefit from a highly knowledgeable and skilled professional to manage and deal with cyber threats, hazards, and risks to protect your organization, systems, and people from harm.

  • Learner – will be apt to exercise job roles such as Cyber Operations Manager, Security Architect, Penetration Tester, Security Analyst, Risk Analyst, Intelligence Researcher, Security Sales Engineer, Cyber Security Specialist, Information Security Analyst, Governance & Compliance Analyst, Information Security Assurance & Threat Analyst, Forensics & Incident Response Analyst, Security Engineer, Information Security Auditor, Security Administrator, Information Security Officer.

About This Course

The Cyber Security Technologist apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Cyber Security Technologist is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and people.

Those focused on the technical side work on areas such as security design & architecture, security testing, investigations & response.

Those focussed on the risk analysis side focus on areas such as operations, risk, governance & compliance.
Whether focusing on the technical or risk analysis side, all people in this occupation work to achieve required security outcomes in a legal and regulatory context in all parts of the economy. They develop and apply practical knowledge of information security to deliver solutions that fulfill an organization’s requirements.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Protect networks and data from unauthorized access and build your reputation amongst your customers
  • Improved information security and business continuity management
  • Improved stakeholder confidence in your information security arrangements
  • Improved company credentials with the correct security controls in place
  • Faster recovery times in the event of a breach
  • Ensure the safety of users

Brochure for Junior Content Marketer

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    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

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    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Digital Security, Level 4

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to install systems, tools, and solutions and use them to input, analyze and manage all your business and marketing data.

  • Learner – will be apt to exercise job roles such as Data Analyst, Data Manager, Data Scientist, Data Modeller, Data Architect, Data Engineer.

About This Course

The Data Analyst apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Data Analyst is to collect, organize and study data to provide business insight. Data analysts are typically involved with managing, cleansing, abstracting, and aggregating data, and conducting a range of analytical studies on that data. They work across a variety of projects, providing technical data solutions to a range of stakeholders/customers’ issues. They document and report the results of data analysis activities making recommendations to improve business performance. They have a good understanding of data structures, database systems and procedures, and the range of analytical tools used to undertake a range of different types of analyses.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Help your business save time

    Use machine learning, automatic processes, and mapping insights to businesses strategy and increase your business efficiency.

  • Unlock new insights

    Find trends and patterns or come to distinct conclusions about your business.

  • Easily find and solve problems, errors, and mistakes

    Highlight where and when are the data input and management mistakes or inconsistencies.

  • Exercise real-time or reactive interactions

    Allow your company to predict performance or outcomes, but also to deal with events in-the-moment.

  • Develop data-driven marketing campaigns that are more successful

    Help reveal and unlock new marketing insights so that your campaigns are much more successful so that they can reach a broader audience and unveil new markets.

  • Save money on the medium/long run

    Hiring a part-time apprentice will help allow you to save money on a full-time data analyst and will allow you to implement data analytics software, open-source tools, and inexpensive solutions that will help you analyze information and derive insights and information quickly.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • IS Business Analyst

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    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

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    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

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    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Analyst, Level 4

Digital Community Manager

Digital Community Manager

Digital Community Manager

Digital Community Manager

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to be the eyes and ears of your online presence on social media platforms, forums, and your website, and free yourself from this highly time-consuming task so you can change your focus to other important areas of your business.

  • Learner – will be apt to exercise job roles such as Community Manager, Consumer Experience Representative, Games Community Manager.

About This Course

The Digital Community Managers apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The broad purpose of the occupation is to facilitate and instigate direct communication online between the end-user or customer and the organization. The customers who are communicating with the organization are referred to as ‘the community’.

Digital Community Managers are the ‘public face’ online for an organization, implementing their communication strategy to support its business objectives. This is achieved through the management of online media channels and delivering activities such as release information, updates, and responding to questions from the community.

Digital Community Managers deliver information and useful ideas from the community to their organization and are the ‘eyes and ears’ of the organization within the player community. Conversely, they provide information from their organization back to the community.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Manage customer complaints
  • Turn customers into loyal fans
  • Connect with influencers and prospective customers
  • Develop a relationship with other brands and partner with them
  • Get valuable, raw product feedback and improve your product/service and exceed your customers expectations
  • Be the most helpful and engaging voice in the comments section

Brochure for Junior Content Marketer

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  • IS Business Analyst

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    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

  • Cyber Security Technologist

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    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Management

Cyber Intrusion Analyst

Cyber Intrusion Analyst

Cyber Intrusion Analyst

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to install security systems that will provide your company with the ability to detect and solve any security breaches.

  • Learner – Learn how to detect breaches in network security, understand alerts and inform the incident response team about system breaches.

About This Course

The Cyber Intrusion Analyst apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Cyber Intrusion Analyst is to detect breaches in network security for escalation to incident response or other determined functions. An Intrusion Analyst will typically use a range of automated tools to monitor networks in real-time, will understand and interpret the alerts that are automatically generated by those tools, including integrating and correlating information from a variety of sources and in different forms and where necessary seek additional information to inform the Analyst’s judgment on whether or not the alert represents a security breach. When an Analyst has decided that a security breach has been detected, he or she will escalate to an incident response team, or other determined action, providing both notifications of the breach and evidence with the reasoning that supports the judgment that a breach has occurred. An Analyst will typically work as part of a team (or may lead a team) and will interact with external stakeholders, including customers and third-party sources of threat and vulnerability intelligence and advice.

The skills learned in this apprenticeship are also valuable to any company that self hosts all its in-house documentation and handles large quantities of sensitive customer data and high-value documents on their own cloud storage.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Protect networks and data from unauthorized access and build your reputation amongst your customers
  • Improved information security and business continuity management
  • Improved stakeholder confidence in your information security arrangements
  • Improved company credentials with the correct security controls in place
  • Faster recovery times in the event of a breach
  • Ensure the safety of users

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • IS Business Analyst

    Level 4

    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

  • Cyber Security Technologist

    Level 4

    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Digital Security, Level 4

IS Business Analyst

IS Business Analyst

IS Business Analyst

IS Business Analyst

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to help your business spend the least amount of time and effort where most errors occur, which in turn cost you more to fix.

  • Learner – will be apt to exercise job roles such as IS Business Analyst, IT Business Analyst, Business Systems Analyst, Requirements Analyst/Engineer, Business Process Analyst.

About This Course

The IS Business Analyst apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right.”

The role embodies early and regular investigation and analysis that ensures the right IS solution is chosen to meet the required business need.

Given the risk of solutions failing to meet organizational needs, it is crucial that IS Business Analysis is undertaken before projects are initiated.

Pre-project analysis ensures that there is a thorough and shared understanding of the root cause’ of any problem or opportunity being addressed and that various options are considered and the most effective is chosen.

Therefore, IS Business Analysis is a multi-faceted role and practitioners have the ability to investigate business situations, identify and evaluate options for improvement and define the features required by organizations.

The main focus of the IS Business Analyst role is to model business processes and to facilitate, coordinate and document detailed business requirements regarding the business change agenda.

IS Business Analysts will determine and present solutions of how information systems can be used to improve operational efficiency, and support acceptance testing to ensure that the proposed solution meets the defined requirements.

IS Business Analysis provides a recognized career with professionals taking lead roles in successful change delivery in many organizations.

The skills learned in this apprenticeship are also valuable to any company that self hosts all its in-house documentation and handles large quantities of sensitive customer data and high-value documents on their own cloud storage.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Remove the risk of inaccurate requirements, and considerably mitigate the risk of incomplete requirements for the development of all aspects of solutions, computerised or not
  • Improve user involvement by defining why and how they are going to participate to the context and scope of the solution.
  • Create Realistic Expectations that are specific, measurable, achievable, and relevant to the business owners of the project.
  • Improve your company`s executive support by defining objectives that are directly relevant to what the project will deliver and its importance for the business owners of the project
  • Mitigate misunderstandings by building a rigorous chain of inductive logic, starting with the precise definition of what terms of problems and/or opportunities the project seeks to address and then following through to the full set of processes and data requirements to generate the expected change.
  • Help the project management team by providing them with a set of points of failure to be wary of so they can come up with a stronger plan

Brochure for Junior Content Marketer

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  • IS Business Analyst

    Level 4

    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

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    Level 4

    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Analyst, IT, Level 4

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to get custom communications systems diligently tested for you in order to improve internal and external communications and improve the team’s collaborations.

  • Learner – will be apt to exercise job roles such as Unified Communications Desk Engineer, Unified Communications Field Engineer, Data Field Engineer, Voice Field Engineer, Microsoft Support Field Engineer, Microsoft Consultant.

About This Course

The Unified Communications Troubleshooter apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary responsibility of a Unified Communications Trouble Shooter is to provide customers (internal or external) with a specialist technical service to set them up on unified communications systems and to resolve problems when they arise.

This service can be delivered face-to-face, on the phone, or online.

They are required to install equipment and software and handle incidents and requests for help, including providing fault diagnostic across a broad range of unified communications technologies in accordance with business service level agreements.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Increase Productivity

    Opting for a Unified Communications program can increase the productivity of your teams as it enables them to collaborate more closely.

  • More Business agility & expansion capacity

    UC facilitates seamless collaboration between different global partners, and also external partners with features like Skype for Businesses.

  • Team Flexibility

    No matter where you or any of your employees are, everyone can meet, message, and make calls while at home or in transit just like if they were in the office.

  • Reduced costs

    By enabling your employees to connect their phones to the company`s cloud phone system and by using VoIP to make both mobile and landline calls over the internet, costs are considerably less than network provider costs.

  • More Available Time

    Having someone else dealing with communications issues will free up your mind to more pressing issues that only you can solve, thus reducing your stress levels throughout the day.

  • Less administration & maintenance

    A great benefit from this technology is that all information is stored in one place, which makes maintenance much easier and allows employees to access support and when needed instead of relying on other IT departments.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • IS Business Analyst

    Level 4

    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

  • Cyber Security Technologist

    Level 4

    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Networking

Network Engineer

Network Engineer

Unified Communications Troubleshooter

Network Engineer

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to design the computer infrastructure your business needs and control how information flows on the inside and outside of the organization.

  • Learner – will be apt to exercise job roles such as Network Technician, Network Engineer, Systems Engineer, Network Administrator.

About This Course

The Network Engineer apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a network engineer is to design, install, maintain and support communication networks within an organization or between organizations.

Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers, and suppliers.

They will understand network configuration, cloud, network administration, and monitoring tools, and be able to give technical advice and guidance.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Streamlined file sharing

    Easily share data between multiple users or machines by remotely connecting to it.

  • Leverage your business`s resources

    By having devices like scanners, printers, and copiers, and by sharing software between multiple users the money saved just compounds itself.

  • Have one internet connection across your business departments

    Not only it is cost effective, but having one well secured network can help you protect your systems

  • More storage capacity

    Because all your systems are interlinked there is no need to produce duplicates of the same documents, videos, and images as these can be unlocked for viewing through different levels of permissions to read only or edit from one single source and location.

  • Better customer service

    Since the support team can deal with more customers in less time they have shared access to customer and product databases

  • Improve team work

    Having all the team working from a single access point can greatly reduce errors and improve consistency.

Brochure for Junior Content Marketer

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Level 4, Networking

Software Developer

Software Developer

Software Tester

Software Developer

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional that will develop and test high-quality and relevant code across all layers of the business systems.

  • Learner – will be apt to exercise job roles such as Web Developer, Application Developer, Mobile App Developer, Games Developer, Software Developer.

About This Course

The Software Developer apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a software developer is to build and test simple, high-quality code across front end, logic and database layers.
 
A developer will typically be working as part of a larger team, in which they will have responsibility for some of the straightforward elements of the overall project.
 
The developer will need to be able to interpret design documentation and specifications.
 
The customer requirements will typically be defined and agreed upon by more experienced or specialist members of the team, such as a business analyst or technical architect.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Produce Clean, Efficient Code Based On Specifications
  • Work With Developers To Design Algorithms And Flowcharts
  • Integrate Software Components & Third-Party Programs
  • Verify & Deploy Programs And Systems
  • Troubleshoot, Debug & Upgrade Existing Software
  • Gather & Evaluate User Feedback
  • Recommend & Execute Improvements
  • Create Technical Documentation For Reference & Reporting
  • Working With Customers or Departments On Technical Issues

Brochure for Junior Content Marketer

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* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Software Development

Unified Communications (until early 2021)

Unified Communications (until early 2021)

Unified Communications Troubleshooter

Unified Communications Technician

Course Aims

  • Employer – get custom communications systems set-up for you in order to improve internal and external communications and improve the team’s collaborations.

  • Learner – will be able to choose to develop their career from three job roles, Telecommunication Technician, Unified Communications Technician, Telecommunications Operative.

  • The Learner will be required to work alone or as part of a team and could be office-based, field-based, or in remote sites as required.

About This Course

The Unified Communications Technician apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Unified Communications Technician is to establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment. They install basic communication hardware and software. They also deal with routine service requests from internal and external sources including fault rectification across a range of technologies, applying security principles in line with legal and organizational requirements.

The skills learned in this apprenticeship are valuable to any company and any person who has this qualification will be seen as an extremely high-value employee.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Increase Productivity

    Opting for a Unified Communications program can increase the productivity of your teams as it enables them to collaborate more closely.

  • More Business agility & expansion capacity

    UC facilitates seamless collaboration between different global partners, and also external partners with features like Skype for Businesses.

  • Team Flexibility

    No matter where you or any of your employees are, everyone can meet, message, and make calls while at home or in transit just like if they were in the office.

  • Reduced costs

    By enabling your employees to connect their phones to the company`s cloud phone system and by using VoIP to make both mobile and landline calls over the internet, costs are considerably less than network provider costs.

  • More Available Time

    Having someone else dealing with communications issues will free up your mind to more pressing issues that only you can solve, thus reducing your stress levels throughout the day.

  • Less administration & maintenance

    A great benefit from this technology is that all information is stored in one place, which makes maintenance much easier and allows employees to access support and when needed instead of relying on other IT departments.

Brochure for Junior Content Marketer

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* Place your current staff on a course for CPD

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Candidates

* Register for an apprenticeship job

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Level 3, Networking

Network Cable Installer

Network Cable Installer

Network Cable Installer

Network Cable Installer

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to install your project cabling.

  • Learner – become a valuable and skilled Network, Structured, or Telecoms cable installer.

  • The learner should strive to deliver excellent and consistent levels of customer service as it is a vital part of the role. Installers work diligently to accurately interpret customer requirements and endeavor to meet high-quality standards.

About This Course

The Network Cable Installer apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The role of the network cable installer is to install, terminate, test, and certify network cable infrastructure components in accordance with National and International industry standards. This network infrastructure will provide the communications backbone for the digital infrastructure ecosystem, enabling all types of digital devices including computers, servers, smart devices, security equipment, wireless access points, access control, building management systems, and lighting systems to communicate with each other, internally, nationally and globally.

The skills learned in this apprenticeship are valuable to any telecoms or construction company and any person who has this qualification will be seen as an extremely high-value employee.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Improve Efficiency

    By having an onsite IT Solutions Technician your company improves the efficiency of its systems as your own professional will be familiar with all the hardware and software in use.

  • Control Costs

    Save money on travel expenses and overhead costs by having an on-demand network managed by an ITST.

  • Quick Resolution Of IT Issues

    Have any technical issues and outages, fixed as soon as possible to minimize downtime, and consequently, profitability for your organization.

  • Real-time data and regular reporting

    Having an IT professional to report use and need plays an essential role in ensuring the infrastructure in place is not only allowing to fix problems as soon as they happen but can also prevent some upcoming issues that detected upfront won`t have such a big impact on the company if any.

  • More Available Time

    Having someone else dealing with technical issues will free up your mind to more pressing issues that only you can solve, reducing your stress levels throughout the day.

  • Higher Credibility

    Having your associates, employees, and customers witness you controlling the machine, will make you feel a boost of confidence which in turn builds credibility amongst your peers.

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    Level 3

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Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 3, Networking

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Charity & Social Enterprises Supported
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IDEAS Bus
CCC
ATRD

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