Digital Skills Apprenticeships
Industry Specialist Trainers

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Tag: Networking

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Unified Communications Troubleshooter

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to get custom communications systems diligently tested for you in order to improve internal and external communications and improve the team’s collaborations.

  • Learner – will be apt to exercise job roles such as Unified Communications Desk Engineer, Unified Communications Field Engineer, Data Field Engineer, Voice Field Engineer, Microsoft Support Field Engineer, Microsoft Consultant.

About This Course

The Unified Communications Troubleshooter apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary responsibility of a Unified Communications Trouble Shooter is to provide customers (internal or external) with a specialist technical service to set them up on unified communications systems and to resolve problems when they arise.

This service can be delivered face-to-face, on the phone, or online.

They are required to install equipment and software and handle incidents and requests for help, including providing fault diagnostic across a broad range of unified communications technologies in accordance with business service level agreements.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Increase Productivity

    Opting for a Unified Communications program can increase the productivity of your teams as it enables them to collaborate more closely.

  • More Business agility & expansion capacity

    UC facilitates seamless collaboration between different global partners, and also external partners with features like Skype for Businesses.

  • Team Flexibility

    No matter where you or any of your employees are, everyone can meet, message, and make calls while at home or in transit just like if they were in the office.

  • Reduced costs

    By enabling your employees to connect their phones to the company`s cloud phone system and by using VoIP to make both mobile and landline calls over the internet, costs are considerably less than network provider costs.

  • More Available Time

    Having someone else dealing with communications issues will free up your mind to more pressing issues that only you can solve, thus reducing your stress levels throughout the day.

  • Less administration & maintenance

    A great benefit from this technology is that all information is stored in one place, which makes maintenance much easier and allows employees to access support and when needed instead of relying on other IT departments.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • IS Business Analyst

    Level 4

    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

  • Cyber Security Technologist

    Level 4

    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Networking

Network Engineer

Network Engineer

Unified Communications Troubleshooter

Network Engineer

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to design the computer infrastructure your business needs and control how information flows on the inside and outside of the organization.

  • Learner – will be apt to exercise job roles such as Network Technician, Network Engineer, Systems Engineer, Network Administrator.

About This Course

The Network Engineer apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a network engineer is to design, install, maintain and support communication networks within an organization or between organizations.

Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers, and suppliers.

They will understand network configuration, cloud, network administration, and monitoring tools, and be able to give technical advice and guidance.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly.

So, what can you do?

Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds.

You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level.

While saving the time you would waste learning everything by yourself, you also save money, as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Streamlined file sharing

    Easily share data between multiple users or machines by remotely connecting to it.

  • Leverage your business`s resources

    By having devices like scanners, printers, and copiers, and by sharing software between multiple users the money saved just compounds itself.

  • Have one internet connection across your business departments

    Not only it is cost effective, but having one well secured network can help you protect your systems

  • More storage capacity

    Because all your systems are interlinked there is no need to produce duplicates of the same documents, videos, and images as these can be unlocked for viewing through different levels of permissions to read only or edit from one single source and location.

  • Better customer service

    Since the support team can deal with more customers in less time they have shared access to customer and product databases

  • Improve team work

    Having all the team working from a single access point can greatly reduce errors and improve consistency.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • IS Business Analyst

    Level 4

    IS (Information Systems) Business Analysis is an advisory role that provides a critical layer of challenge and scrutiny for organizations who wish to deliver BA change successfully. IS Business Analysis enables organizations to “do the thing right”.

    View this Course

  • Digital Community Manager

    Level 4

    Digital Community Managers are the ‘public face’ online for an organization. They implement their communication strategy to support their business objectives.

    View this Course

  • Cyber Security Technologist

    Level 4

    A Cyber Security Technologist`s job is to apply an understanding of cyber threats, hazards, risks, controls, measures, and mitigations to protect organizations’ systems and users.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 4, Networking

Unified Communications (until early 2021)

Unified Communications (until early 2021)

Unified Communications Troubleshooter

Unified Communications Technician

Course Aims

  • Employer – get custom communications systems set-up for you in order to improve internal and external communications and improve the team’s collaborations.

  • Learner – will be able to choose to develop their career from three job roles, Telecommunication Technician, Unified Communications Technician, Telecommunications Operative.

  • The Learner will be required to work alone or as part of a team and could be office-based, field-based, or in remote sites as required.

About This Course

The Unified Communications Technician apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Unified Communications Technician is to establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment. They install basic communication hardware and software. They also deal with routine service requests from internal and external sources including fault rectification across a range of technologies, applying security principles in line with legal and organizational requirements.

The skills learned in this apprenticeship are valuable to any company and any person who has this qualification will be seen as an extremely high-value employee.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Increase Productivity

    Opting for a Unified Communications program can increase the productivity of your teams as it enables them to collaborate more closely.

  • More Business agility & expansion capacity

    UC facilitates seamless collaboration between different global partners, and also external partners with features like Skype for Businesses.

  • Team Flexibility

    No matter where you or any of your employees are, everyone can meet, message, and make calls while at home or in transit just like if they were in the office.

  • Reduced costs

    By enabling your employees to connect their phones to the company`s cloud phone system and by using VoIP to make both mobile and landline calls over the internet, costs are considerably less than network provider costs.

  • More Available Time

    Having someone else dealing with communications issues will free up your mind to more pressing issues that only you can solve, thus reducing your stress levels throughout the day.

  • Less administration & maintenance

    A great benefit from this technology is that all information is stored in one place, which makes maintenance much easier and allows employees to access support and when needed instead of relying on other IT departments.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • Junior Content Marketer

    Level 3

    Content Marketers are essential to any creative team. With this apprenticeship trainees will create content that meets clients` needs; whether it’s for digital, social media, broadcast, or print. This way, helping businesses reach their target audience effectively.

    View this Course

  • Infrastructure Technician

    Level 3

    An Infrastructure Technician provides support to internal and external stakeholders, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organization’s productivity.

    View this Course

  • Software Development Technician

    Level 3

    A Software Development Technician typically works as part of a software development team, to build simple software components to be used by other members of the team as part of larger software development projects.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 3, Networking

Network Cable Installer

Network Cable Installer

Network Cable Installer

Network Cable Installer

Course Aims

  • Employer – benefit from a knowledgeable and skilled professional to install your project cabling.

  • Learner – become a valuable and skilled Network, Structured, or Telecoms cable installer.

  • The learner should strive to deliver excellent and consistent levels of customer service as it is a vital part of the role. Installers work diligently to accurately interpret customer requirements and endeavor to meet high-quality standards.

About This Course

The Network Cable Installer apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The role of the network cable installer is to install, terminate, test, and certify network cable infrastructure components in accordance with National and International industry standards. This network infrastructure will provide the communications backbone for the digital infrastructure ecosystem, enabling all types of digital devices including computers, servers, smart devices, security equipment, wireless access points, access control, building management systems, and lighting systems to communicate with each other, internally, nationally and globally.

The skills learned in this apprenticeship are valuable to any telecoms or construction company and any person who has this qualification will be seen as an extremely high-value employee.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.

Lucy
Trainer &
Coach

Key Benefits for the Employer

  • Improve Efficiency

    By having an onsite IT Solutions Technician your company improves the efficiency of its systems as your own professional will be familiar with all the hardware and software in use.

  • Control Costs

    Save money on travel expenses and overhead costs by having an on-demand network managed by an ITST.

  • Quick Resolution Of IT Issues

    Have any technical issues and outages, fixed as soon as possible to minimize downtime, and consequently, profitability for your organization.

  • Real-time data and regular reporting

    Having an IT professional to report use and need plays an essential role in ensuring the infrastructure in place is not only allowing to fix problems as soon as they happen but can also prevent some upcoming issues that detected upfront won`t have such a big impact on the company if any.

  • More Available Time

    Having someone else dealing with technical issues will free up your mind to more pressing issues that only you can solve, reducing your stress levels throughout the day.

  • Higher Credibility

    Having your associates, employees, and customers witness you controlling the machine, will make you feel a boost of confidence which in turn builds credibility amongst your peers.

Brochure for Junior Content Marketer

Related Courses That Might Interest You

  • Junior Content Marketer

    Level 3

    Content Marketers are essential to any creative team. With this apprenticeship trainees will create content that meets clients` needs; whether it’s for digital, social media, broadcast, or print. This way, helping businesses reach their target audience effectively.

    View this Course

  • Infrastructure Technician

    Level 3

    An Infrastructure Technician provides support to internal and external stakeholders, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organization’s productivity.

    View this Course

  • Software Development Technician

    Level 3

    A Software Development Technician typically works as part of a software development team, to build simple software components to be used by other members of the team as part of larger software development projects.

    View this Course

Register Now

Employers

* Place your current staff on a course for CPD

* Hire a new apprentice

Candidates

* Register for an apprenticeship job

Contact Me Please

Level 3, Networking

Charity & Social Enterprises Supported
ETC Charity
IDEAS Bus
CCC
ATRD

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