Unified Communications Technician

The Unified Communications Technician apprenticeship was produced in collaboration with employers to create a course that would not only teach lots of great new skills to the learner but would also have a useful and long-lasting impact on their business.

The primary role of a Unified Communications Technician is to establish and maintain communications systems under supervision. They use a range of remote and physical tools and equipment. They install basic communication hardware and software. They also deal with routine service requests from internal and external sources including fault rectification across a range of technologies, applying security principles in line with legal and organizational requirements.

The skills learned in this apprenticeship are valuable to any company and any person who has this qualification will be seen as an extremely high-value employee.

The challenge most small and local businesses face is that hiring a professional full-time is too expensive but hiring a company to do it may become even more costly. So, what can you do? Well, by having one of your employees enrolling an apprenticeship backed by the government or by hiring an apprentice into your ranks you are getting the best of both worlds. You get to grow a professional from the inside, guide them by your company`s standards, and we will train them on the skills that will help your business grow to the next level, while you will be saving time you don`t have to waste by learning yourself, and saving you money as one apprentice isn`t nearly as expensive as a professional.

Individual employers will set the selection criteria including relevant qualifications and experience. The apprentice is likely to be required to demonstrate an aptitude for functional maths and competence in written and spoken English.